
This document is an electronic record in Terms of the Information Technology Act, 2000 and Rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.
Based on your representation and the documents submitted, trusting and relying on the same, we are glad to inform you that you are engaged as “Matrimony Ambassador” (MA) / Agent of our Company. Your engagement as MA/Agent is subject to the following terms and conditions (Agreement)
Matrimony.com Limited hereby engages you as Matrimony Ambassador to carry out the assignment mentioned in Annexure-A (hereinafter referred to as Scope of Work).
This engagement shall be valid for a period of 12 months commencing from this day unless determined earlier as hereinafter provided. The Term can be extended upon mutual consent of the parties.
You shall report to your Reporting Manager. Scope of work to be performed is given in Annexure A. The Scope can be mutually discussed and modified as per the requirements of the Company. You shall act only based on instructions from your Reporting Manger. You shall strictly adhere to the Code of Conduct of our Company.
It shall be the duty of the MA / Agent to use their best endeavors to successfully carry out the Scope of Work as laid down in Annexure - A. MA / Agent hereby accepts and agrees to perpetually maintain the confidentiality of all the information shared with them during the course of this agreement. MA / Agent shall use his own infrastructure such as laptops, mobile, etc., and shall take up the engagement from home. She shall be available on calls and must respond to the mails. As and when required by the Reporting Manager, MA / Agent must visit the office for any meetings or for attending any training program.
The Company / Reporting Manager may review the work of MA / Agent and suggest modifications if any, and upon the same being communicated to MA / Agent, he/she shall comply with the same. MA / Agent shall always act strictly as per law and without violating any law and secure the best interest of the Company, with integrity. If you desire, you may seek further clarifications from the Company on all or any particular matter or transaction. The Company may in its absolute discretion accept or reject any article or reject any suggestions or opinion rendered by MA / Agent and the decision of the Company shall be final in that regard.
The Values / Code of Conduct are the guiding principles of our Organization and the organization expects you to abide by the Code of Conduct at all times and any violation / non-adherence to the code of conduct is strictly unacceptable. You are advised to keep yourself updated with changes if any in the Code of Conduct policy. You shall at all times act bearing in mind the best interest of the Company and willat no time do or say anything which compromises the Company’s reputation. If there is any breach of the same, or the terms and conditions laid down in this document, your engagement shall be terminated without any notice not withstanding any other terms and conditions stipulated herein. Under any circumstances, MA /Agent shall not collect cash or payment to his / her bank account. All payments to be collected from the customer shall be collected using Company’s QR code or by way of Cheque or DD drawn in favour of “Matrimony.com Limited”. If it comes to the notice of the Company that MA / Agent has received cash payment from the customers or received payment from customer to his bank account, this engagement shall stand terminated with immediate effect and the MA / Agent shall hand over the cash so collected to the nearest retail store of the company within 24 hours of collection of cash from the customer. Any breach of this condition will attract severe legal proceedings against the MA / Agent.
You are aware that you are engaged as Ambassadors of our company. You shall not be paid any salary or monthly retainer fee. You are not an employee of the Company. For every reference made during the Term and upon payment of subscription fee by the customer referred by MA / Agent, the Agent will be entitled for a compensation of 10% of the Subscription Fee amount paid by the customer. It is clarified that Subscription Fee shall not include GST amount paid by the customer. Such reference made by the MA / Agent, should be duly captured in the system of the Company by following the SOP as advised by the Reporting Manager. Company shall verify the records and make payment to the Bank Account furnished by the MA / Agent within................ working days from the date of receipt of subscription fee. In case of refund or cancellation of subscription by such customers, the fee paid shall be adjusted towards amount payable to the MA / Agent. All payments shall be subject to applicable tax deduction at source.
During the term of this Agreement and for a period of twelve (12) months post-termination of this agreement, MA / Agent shall not, directly or indirectly, in any manner whatsoever engage in any capacity with any business competitive with the Company's current lines of business.
Your engagement as MA / Agent is subject to termination by either party by giving 30 days' prior notice in writing. Notice period is meant to ensure completion of jobs already taken, transfer ongoing jobs, smooth transition and provide for time to get suitable replacement. Failing to fulfil this commitment, the MA / Agent shall be liable to pay the amount received from the company in the last three months immediately preceding such termination to the Company without demur and on demand, in lieu of the notice period
You will be governed by the social media Policy of the Organization as amended from time to time.
You shall ensure that no data or information is shared within or outside the organization without necessary approvals or permission of competent authority. Maintaining secrecy of passwords is an essential discipline to ensure safety and security of the organization. You will be responsible for loss or corruption of files because of unilateral decision to share individual passwords, access etc. & appropriate action will be initiated for any violation.
You shall keep secret and shall not at any time (whether during or after the period of your engagement) use for your own or another;s advantage or reveal to any person, firm or company, any of the trade secrets, business methods, client list or any other information which you knew or ought reasonably to have known to be confidential concerning the business or affairs of the organization or any of their clients.
Company shall own all assets, materials / equipment it provides to you. You shall return all assets, documents, files, materials / equipment upon Company’s request for return of such assets (Laptop / Mobile Phone / Tablets etc.), material, etc or upon the earlier of the termination of your employment. You shall be responsible for safekeeping and return in good condition and order of all Company property, which may be in your use, custody or charge. Any loss or damage to the company assets because of your negligence will have to be borne by you. Further, any steps taken by the Company torecover the assets including legal proceedings shall be to your cost.
The Agreement provided herein if not renewed shall stand terminated on the expiry of the aforesaid Term unless the Term has been extended upon mutual consent of the parties. The Parties may terminate this agreement by providing 30 days prior notice in writing by an email to that effect at any time without cause.
In the event of the termination of this Agreement by either party for any reason whatsoever, MA / Agent shall forthwith return to the Company all the documents/papers/monies /authorization letters/ properties belonging to the company and/or held by MA / Agent on behalf of the Company. MA / Agent shall be responsible or liable for any loss or damage caused by not returning papers/amounts/ of the Company promptly on such termination. MA / Agent understands that he/she shall not be entitled to any right or license in relation to the Confidential Information, nor shall retain copy, reproduce, publish, distribute, adapt, modify, or amend any part of the Confidential Information, without the prior written consent of the Company.
The annexure(s) to the Agreement shall be deemed to form and be read as an integral part of this Agreement.
By clicking to "Agree" in the App, you convey your unconditional acceptance to the terms and conditions mentioned hereunder
We take this opportunity to welcome you to the family of Matrimony.com Limited and its subsidiaries/affiliates for mutual growth and betterment.
1. To attend all the training program conducted by the Company and get acquainted with various subscription plans / services offered by the Company.
2. Provide only relevant and factual information about the subscription plans to the prospective customers. Not to mislead any customer with any false information. Not to give any false commitments to the customer. Maintain decorum while meeting the prospects / customers.
3. If MA / Agent has any doubt on the products / services, reach out to the Reporting Manager and get all the doubts clarified.
4. Never collect cash or credit to the bank account of MA / Agent. Not to indulge or involve in any fraudulent activities independently or in collusion with prospects.
5. All the Subscription Payments to be made by the customers shall be collected only by way of Company's QR Code or by way of crossed Cheque or DD favoring Matrimony.com Limited
6. Shall maintain proper records of customer reference made from the date of commencement of the Term and throughout the Term
7. Shall attend all the calls and respond to mails of the Reporting Manager.
8. Shall not indulge in activity that will affect the brand image of the company
9. Shall not indulge in selling products / services of the competitors